Shipping policy

Store Closure

We are closing down, with 16th January 2026 being our last date accepting orders.

From 1st February we will be moving to a fully licensing-based model and we are partnering with The Art File, a fellow family business specialising in beautiful art cards, who will be the exclusive publisher of our greetings cards in the UK. 
 
The Art File will also continue to supply our designs to many of our independent shop customers across the UK and our nationwide and chain stockists too, including Waterstones, Waitrose, John Lewis, The National Trust, Postmark and Vinegar Hill.
 

Dispatch Times 

Orders are dispatched to Royal Mail (excluding bank holidays) on Mondays, Wednesdays and Thursdays. 

United Kingdom

We send all orders using Royal Mail 1st class postage  which takes approximately 1-2 working days from dispatch. 

Purchases under £5

  • Standard 1st Class post - £1.70

Purchases under £10

  • Standard 1st Class post Tracked- £3.00

Purchases under £30

  • Standard 1st Class post Tracked- £4.00

    Purchases over £30

    • Standard 1st Class post Tracked - FREE SHIPPING

    ________________________________________________________________________ 

    Shipping Rest of World

    Unfortunately we are only able to dispatch orders within the UK. 

    We have several stockists across the rest of the world, please contact us for further information regarding stockists that are local to you.

    Still have questions? Please email us at hello@louisemulgrew.com and we'll be in touch shortly!